Shipping and Handling Policy
At Sushmé925, we aim to make your shopping experience smooth, transparent, and reliable — from the moment you place your order to the moment it reaches you.
Shipping Coverage
- We currently ship across India only
- Orders are delivered to the shipping address provided at checkout
Shipping Charges
- Free shipping on all orders within India
- All prices displayed on the website are inclusive of GST
- There are no hidden shipping or handling charges
Order Processing Time
- Orders are processed and dispatched within 24–48 hours of order confirmation
(excluding Sundays and public holidays) - Once your order is shipped, you will receive a tracking link via email or SMS
Estimated Delivery Time
- Standard delivery time is 3–6 business days from dispatch
- Delivery timelines may vary based on location, courier partner, and external factors
Please Note: Delivery timelines are estimates and may be affected by circumstances beyond our control.
Order Tracking
- Tracking details will be shared once your order is dispatched
- You can track your shipment using the link provided in the confirmation message
Shipping for Returns & Exchanges
- For eligible returns or exchanges, customers are responsible for return shipping costs
- Replacement or exchanged products will be shipped after quality verification
- Exchange eligibility is subject to our Return & Exchange Policy
Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Courier partner delays
- Natural disasters or unforeseen circumstances
Sushmé925 is not responsible for delays caused by third-party logistics providers, but we will always assist you in tracking your order and resolving issues wherever possible.
Self Pickup
Self pickup is available on request for customers located near our operational location.
Please contact our support team with your order invoice to check availability and pickup timelines.
Need Help?
If you have any questions about shipping or your order, feel free to reach out via:
Timing: Mon-Sat, 10 AM to 6:30 PM
Mobile: +91 8178378743
WhatsApp: +91 8178378743
E-mail: sushme925@gmail.com